A conference call refers to a person speaking to more than one individual at the same time. Originally, this was […]
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Whatever you have heard about shortcodes, at least as it pertains to shared shortcodes, understand first and foremost that they […]
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An API is an ‘Application Programming Interface,’ which is a fancy way of saying that an application (or app) is […]
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Predictive dialers are a type of call center software and they share basic functionality with similar auto dialers. Contact centers […]
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Free VoIP or Voice over Internet Protocol is the most efficient way of making phone calls. A VoIP system is […]
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A toll-free number refers to a telephone number that starts with a specific three-digit, phone orders, and complaints’ receipt. Toll-free […]
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There is no question that digital communication is the way forward in marketing, with SMS being at the forefront of […]
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SIP or Session Initiation Protocol is a vital component for making Internet communication possible, including Voice over IP, or VoIP […]
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Sending an SMS is a modern convenience often taken for granted. A user types out a message, hits send, and […]
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The world is facing a global pandemic in the form of Covid-19. Everyone is feeling the effects of solitude brought […]
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