An API is an ‘Application Programming Interface,’ which is a fancy way of saying that an application (or app) is […]

Predictive dialers are a type of call center software and they share basic functionality with similar auto dialers. Contact centers […]

Free VoIP or Voice over Internet Protocol is the most efficient way of making phone calls. A VoIP system is […]

A toll-free number refers to a telephone number that starts with a specific three-digit, phone orders, and complaints’ receipt. Toll-free […]

SIP or Session Initiation Protocol is a vital component for making Internet communication possible, including Voice over IP, or VoIP […]